SAFETY & PRIVACY
Verification Process:
bspin's account verification process encompasses three key elements: ID verification, proof of address, and a selfie with ID. Customers are required to submit these documents within 48 hours after requesting a payout, and our team will review them within three business days.
Requirements:
ID Verification
Submit a copy of a valid photo ID (passport, driver’s license, or government ID card), including scans of both the front and back.
In the absence of a photo ID, a birth certificate with all four corners visible is acceptable.
Document Submission:
Email your documents to support@bspin.io from the email address registered on your Bspin account.
Documents sent from non-registered email addresses will not be accepted.
KYC Rights:
Bspin reserves the right to conduct KYC verification procedures. Access to your Member Account may be blocked or closed if false or misleading information is provided.
KYC Guidelines:
Proof of ID:
Ensure signature is present.
The document should not expire within the next 3 months.
The owner must be over 18 years of age.
Account Restrictions:
Users who have not completed full KYC verification cannot make additional deposits or withdrawals of any amount.
PRIVACY POLICY ON BSPIN
Introduction:
This document outlines how we collect and use your personal data, and the steps we take to protect it.
Purpose:
This Privacy Policy explains the methods and manners in which Bspin (referred to as "we", "us", "our", or "the Operator") collects, uses, processes, and protects the personal data we may obtain about you.
Data Collection: We collect various types of personal data through our website, app, and services, including details from registration, transactions, service use, surveys, correspondence, gaming history, and patterns. At Bspin, we may occasionally contact you about promotions, products, or services that might pique your interest, but only if you've given us consent to do so. You have the freedom to update your marketing preferences or opt-out at any time through your Account. Our communications always include an unsubscribe option, allowing you to easily opt-out of future marketing messages.
Profiling for Relevant Marketing:
We engage in profiling based on your activity and usage of our Services, aiming to send you marketing communications that are more aligned with your interests. This profiling is conducted using the data from your interactions with our Services and your selections in the Preference Centre. You can modify your preferences at any time via the My Account page.
Retaining Your Personal Data:
Data Retention Period:
We retain your personal data for as long as necessary to provide you with our Services. Typically, this means that your personal data will be kept for up to 11 years after you close your Account or after your last contact with us. Once it's no longer necessary to process your personal data, we'll delete it. However, please be aware that we might be legally obligated to retain personal data for a longer period, especially in compliance with any applicable statutory limitation periods.
IP Address:
When you visit Bspin's website, your browser automatically shares certain information. This includes the language setting for the site display and your Internet Protocol (IP) address. The IP address is a unique number sequence assigned to your computer each time you connect to the internet, whether through your home internet service provider or a network elsewhere, like at your workplace.
Usage of IP Address:
Our servers record your IP address for specific purposes. Primarily, it helps us gather data about visitor traffic on our website. This information is crucial for analyzing site usage and patterns. Additionally, your IP address assists us in troubleshooting and resolving any server issues, ensuring that our website runs smoothly and efficiently.
Collection and Use:
Your browser generates certain information, such as the language in which our Website is displayed and your Internet Protocol (IP) address. The IP address, a number assigned to your computer during a browsing session, is automatically logged by our servers. This data helps us collect traffic data about visitors, diagnose server issues, and manage our Website.
Cookies:
Cookies are small text files downloaded onto your device when visiting our website, enabling it to gather information from your browser, like preferences. Cookies enhance your experience on our Website by remembering your selections and visits.
Types of Cookies:
Necessary/Functional Cookies: These remember your bet selections, language preferences, and keep you logged into the Website, essential for using our Services.
Analytic/Advertising Cookies: These track your navigation on the Website, helping us monitor performance and improve your experience. Disabling these might limit your access to certain features.
Security and Compliance Cookies: Gather information about your device (like IP address, device type) for fraud prevention and to meet anti-money laundering requirements. This data is only collected when you're logged into your Account.
Cookie Management:
You can control your cookie settings and learn more about how to disable them in our cookie policy.
Your Consent:
By continuing to use our Website, you consent to our use of cookies.
Feedback and Concerns:
If you ever feel that we're not adhering to this Privacy Policy, please reach out to us at support@bspin.io.
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